Remote Staff Optimization

As a business leader, here's what you need to know

We made it through that mess! There's a little bit lingering but at least we're over the hump.  It does, however, beg the question, what now? Work at home declarations from the CDC and other government agencies have now become the new normal for so many of us. Many surveys from different sources have suggested that even though offices are open, over 65% of employees that have the option, say they would prefer and plan on staying at home or only a partial return to the office. 

So how can you as a business owner keep staff productive and efficient and a work-at-home team that still performs at a high level? 

We've created a step-by-step process to help.

Six Steps to Enable & Optimize Your Remote Workers:

1. High-Speed Internet - The first thing you need to do as a business owner is to survey your employees to see what kind of broadband they are using at home. To run business voice and video calls, they're going to need plenty of throughputs. A good standard that should provide enough horsepower is 50 Mb down, 5 Mb upload speed.
   
   

2. Move Your Phone System to the Cloud - Here are the key features of UCaaS that will enable your work-at-home employees by leveraging the benefits of unified communications in the Cloud: 

• Video Conferencing 

• Mobile App 

• Collaboration 

• CRM Integration
  
  

3. Move Your Desktop Workspace to the Cloud - With Active Directory, you can ensure certain file-sharing rules within your own Local Area Network. Two promising technologies address these features and move them all to the Cloud while maintaining centralized control over access permissions. 

• Workspace as a Service 

• Desktop as a Service
  
  

4. Move Your Contact Center to the Cloud - Does your business have a contact center or help desk in-office? Having a Cloud Contact Center solution allows your employees to support your clients while working from home.
   
   

5. Identify & Provide Necessary Devices - Don't let Coronavirus hold your company back; make sure that your employees have the technology they need:

• Mobile or soft phone

• Desktop or lap top computer
  
  

6. Remote File Share - When you send your workers home, they must be able to share, collaborate on, and store files in the Cloud. The most popular cloud file storage providers are: 

• Microsoft 365 (OneDrive) 

• Google Workspace (Google Drive) 

• Dropbox 

• Box.com

• and others like Zoho One

If you'd like assistance with optimizing your current work-at-home strategy or need help putting a plan in place, contact us and we'll set you up with one of our trusted advisers and a team of experts. Between them and our vendor-neutral engineering team we’ll find the perfect vendors, carriers, and service providers that will solve problems fast. For more information reach out to us now.