Most people have never heard of SolarWinds, which provides IT infrastructure management tools to hundreds of thousands of customers including government agencies, corporations, and nonprofit organizations. SolarWinds boasts of 300,000 global customers of whom include most of the S&P 500, hundreds of colleges and universities, and many of the country’s most important government agencies including the US State Department, Department of Commerce, US Treasury, Department of Homeland Security, and the National Institutes of Health to name a few.

"This is a huge problem for two major reasons: The attackers were able to gain access for a long period of time without being detected, and it will also take a long time for security experts to determine the extent of what's been compromised." - Business Insider

• "Hacked networks will need to be burned 'down to the ground'" - Associated Press
• "The fallout from SolarWinds hack will get worse before it gets better" - Business Insider
• "SolarWinds hack that breached gov networks poses a 'grave risk' to the nation" - Ars Technica
• "Cisco Hacked Through SolarWinds As Tech Casualties Mount" - CRN
• "Google down, government hacked, FireEye raided, Amazon outage — it’s been a rough patch" - BobSullivan.net
  

1. Describe the suspicious activity.
   
2. When did you first notice it?
   
3. Are you a SolarWinds customer?
   
• If so, what have you done so far? 
• If not, what monitoring services do you use?
4. Are any of your technology service providers a SolarWinds client? If so, who?
   
5. Have you noticed any impact to your business? If so, what?
   
6. Have you communicated the suspicious activity anyone else? (Executive team, corporate attorney, cyber-insurance provider, etc…)

Immediate next steps – contact Cloud 9 for help and guidance to find the right cybersecurity solution, service, and vendor for initial triage and long-term protection.

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