WTH Microsoft?

10/22/2020 2:57 PM By cfridrich - Comment(s)
We're all used to having Windows updates being a complete crap show, but Outlook? Office!? What's going on here?

Controlling Costs

05/05/2020 10:08 PM By cfridrich - Comment(s)
As talks of re-starting the economy take root, executives will begin feeling the pressure to reduce costs to help keep their companies afloat.

Wuhan Virus Phishing Attacks

04/15/2020 7:51 PM By cfridrich - Comment(s)
I just got an e-mail from the WHO asking for a donation to help fight coronavirus. It looked good. It sounded good. It was a fake. Asking for a donation in Bitcoin set off my alarm. We may get sick, but phishing, the art of conning people via email or texts, is as healthy as ever.

WFH: The New Normal

03/19/2020 5:00 PM By cfridrich - Comment(s)
Business continuity is important during these weird times. Enabling work-from-home (WFH) technologies for staff will be important. There are many offering free tools and solutions with extended free trials. But it is still important to evaluate your options, even if only temporary.

Farm Fresh Technology!

02/11/2020 11:44 AM By cfridrich - Comment(s)
Cloud 9 Advisers provides the perfect balance of nutrients and recommended daily vitamins your growing company needs.

Wi-Fi and LoRaWAN?

10/08/2019 2:22 PM By cfridrich - Comment(s)
Combining Wi-Fi signals and LoRaWAN signals could make the IoT world more useful than ever.

UEM?

08/06/2019 11:35 AM By cfridrich - Comment(s)

Total control and dominance of your network; moo-hoo ha-ah!

Enterprise mobility 2019: Dawning of the age of UEM
What began as MDM-Mobile Device Management has continued its evolution through MAM-Mobile Application Management, EMM-Enterprise Mobility Management, and MMS-Managed Mobility Services to UEM...

7 team chat alternatives

06/18/2019 3:08 PM By cfridrich - Comment(s)
Slack kickstarted the "business chat" market five years ago. Today, other options might be better suited for some companies. Here’s a look at seven Slack rivals, from big players like Microsoft Teams and Google Hangouts to other lesser-knowns.

3 Reasons for Hybrid Cloud

06/18/2019 12:33 PM By cfridrich - Comment(s)
Businesses are moving to the cloud at breakneck speed; communications, applications, backups, disaster recovery, compute, storage... you name it. Some businesses dive in, head first. While others have more of a "healthy-skepticism". In either case, most businesses use the public cloud for ...

Biggest Public Cloud Providers

06/05/2019 12:34 PM By cfridrich - Comment(s)

By Jeffrey Burt, Channel Partners

Amazon Web Services continues to dominate a global cloud-infrastructure services industry that hit almost $70 billion last year, grabbing a market share equivalent to that of the next four public cloud providers combined.


New numbers from Synergy Research Group s...

Microsoft Teams+Calling

05/29/2019 12:53 PM By cfridrich - Comment(s)

There's a lot you need to know first.

In the Microsoft ecosystem, things can get a bit confusing: Microsoft 365 Business vs. Microsoft Office 365, Security, Device Management; Essentials, Premium, ProPlus; E1, E3, E5; Lync, Skype for Business (SfB), Teams; Phone System, Audio Confe...

7 things you can hire a hacker to do

05/05/2019 8:50 PM By cfridrich - Comment(s)
From Business Insider, Laura McCamy, 7 things you can hire a hacker to do and how much it will cost

Mitel buying Avaya?

05/01/2019 9:28 AM By cfridrich - Comment(s)
Mitel is proposing a UCaaS team-up of epic proportions (see the original article on Channel Partners)


Mitel has offered up to about $2.4 billion to merge with Avaya Holdings, the Wall Street Journal reported. That would be $20 or $22 per Avaya share, according to people familiar with the matter. The ...

What to look for...

04/12/2019 2:08 PM By cfridrich - Comment(s)

You’ve probably heard all the fancy acronyms – IVR, ACD, WFO, WFM, QM, CX – and more. And here is another acronym to throw at you: CCaaS, which stands for Contact Center as a Service. It’s another fancy term for Cloud or Hosted Contact Center. But the important question here is how do you know what ...

Top UCaaS Providers

03/27/2019 5:07 PM By cfridrich - Comment(s)
A top 20 list of 2019 UCaaS Providers to watch out for provided by Channel Partners and written by Edward Gately.

Contact Center, what to look for

03/07/2019 12:07 PM By cfridrich - Comment(s)
You’ve probably heard all the fancy acronyms – IVR, ACD, WFO, WFM, QM – and more. But how do you know what to look for in a hosted contact center solution? And here is another acronym to throw at you: CCaaS, or Contact Center as a Service. We understand the alphabet soup can be overwhelming. Let us ...

Hosted PBX Advantages

01/21/2019 12:14 PM By cfridrich - Comment(s)

There are a number of key advantages to using a Hosted PBX versus purchasing an on-premise office telephone system and using traditional telephone services. Whether you are seeking a hosted VoIP system, a Unified Communications (UC) solution, or a team collaboration app, today's cloud technologies o...

Benefits of CCaaS for any business

01/14/2019 11:04 AM By cfridrich - Comment(s)

First off, CCaaS stands for Contact Center as a Service. As you may know “_____ as a Service” generally refers to a cloud-based or hosted type of solution. One where the core components and heavy lifting are done by the service provider in their datacenters/cloud. And where you and users get the ben...

How Can UCaaS Improve Customer Service?

01/11/2019 10:20 AM By cfridrich - Comment(s)

Contacting your customer service department doesn't have to be an experience your customers dread.

With the right communications solution in place, it could even be delightful-for staff and customers. When you install the right unified communications (UC) platform, you can provide a high level of cus...

FCC Investigates Widespread CenturyLink Outage

01/09/2019 3:29 PM By cfridrich - Comment(s)
CenturyLink says it’s in contact with the Federal Communications Commission (FCC) and will cooperate with its investigation into the telco’s nationwide outage that major services for numerous consumers across the country - outage included VoIP, IP, transport, and even 911 services. 
see the arti...
Next

Tags