Supplier Spotlight: CallTower

03/11/2020 8:10 AM By cfridrich - Comment(s)
Microsoft Teams is a perfect fit for many organizations. CallTower is a perfect fit for Microsoft Teams. Contact Cloud 9 to learn more. We are UC industry experts

Top UCaaS Providers

03/27/2019 5:07 PM By cfridrich - Comment(s)
A top 20 list of 2019 UCaaS Providers to watch out for provided by Channel Partners and written by Edward Gately.

Do I Really Need a Contact Center Solution?

08/24/2018 6:02 PM By cfridrich - Comment(s)
What image pops into your head when you hear “Call Center”… perhaps a large room packed with happy twenty-somethings donning headsets smashed together shoulder-to-shoulder in tiny cubicles?

Cyber Security - What is the cost?

07/23/2018 1:50 PM By cfridrich - Comment(s)
what is the real cost of a cybersecurity breach? Are you too small to worry about these things? Are you willing to bet your business on your Firewall and the IT group managing it?

SDWAN: call survivability

02/20/2018 7:35 PM By cfridrich - Comment(s)
SDWAN (I know there is supposed to be a hyphen in there (SD-WAN) but for everyone's sake can we all just drop that from now on?)

what is it? why do I need?

Software Defined Wide Area Network is a subset of SDN-Software Defined Networking (look it up). SDWAN is a lot of wonderful things and from my exp...

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