Supplier Spotlight: Nextiva

04/14/2020 11:04 AM By cfridrich - Comment(s)
Many organizations have shifted their tools and systems for remote teams for the first time due to the COVID-19 pandemic. For employees and employers, this is a major adjustment. Now is the time to optimize the rushed solutions set in place. Cloud 9 is here to help.

Supplier Spotlight: Speakap

02/21/2020 2:13 PM By cfridrich - Comment(s)
Speakap. The branded communication platform your frontline employees love to use. Every company faces the challenge of communicating with their employees quickly and effectively, privately and securely. Speakap helps you solve that problem. Contact Cloud 9 to learn more

7 team chat alternatives

06/18/2019 3:08 PM By cfridrich - Comment(s)
Slack kickstarted the "business chat" market five years ago. Today, other options might be better suited for some companies. Here’s a look at seven Slack rivals, from big players like Microsoft Teams and Google Hangouts to other lesser-knowns.

How Can UCaaS Improve Customer Service?

01/11/2019 10:20 AM By cfridrich - Comment(s)

Contacting your customer service department doesn't have to be an experience your customers dread.

With the right communications solution in place, it could even be delightful-for staff and customers. When you install the right unified communications (UC) platform, you can provide a high level of cus...

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