Supplier Spotlight: Nextiva

04/14/2020 11:04 AM By cfridrich - Comment(s)
Many organizations have shifted their tools and systems for remote teams for the first time due to the COVID-19 pandemic. For employees and employers, this is a major adjustment. Now is the time to optimize the rushed solutions set in place. Cloud 9 is here to help.

Supplier Spotlight: GoTo / Jive

04/09/2020 7:55 PM By cfridrich - Comment(s)
To say things have dramatically changed over the past few weeks in the face of COVID-19 is a tremendous understatement. The promise of a remote workforce has been building steam for quite some time – but seemingly overnight, nearly everyone has been forced to accept remote work as their new normal.

Supplier Spotlight: 8x8

04/09/2020 6:20 PM By cfridrich - Comment(s)
Let’s face it, working from home is here to stay. And if you want your business to succeed, now is the ideal time to optimize your temporary remote practices that might be "good enough" now into something that you can scale and continue indefinitely as a team.

WFH: The New Normal

03/19/2020 5:00 PM By cfridrich - Comment(s)
Business continuity is important during these weird times. Enabling work-from-home (WFH) technologies for staff will be important. There are many offering free tools and solutions with extended free trials. But it is still important to evaluate your options, even if only temporary.

Supplier Spotlight: RingCentral

03/10/2020 9:07 AM By cfridrich - Comment(s)
FINALLY!, there is a way to use a third-party voice solution integrated with Microsoft Teams! RingCentral offers the largest ecosystem of integration apps in the communications and collaboration space to maximize productivity and efficiency.

Two Hosted PBXs Customers Love

05/22/2019 9:03 AM By cfridrich - Comment(s)

By John Malone, president and CEO, Eastern Management Group

Hosted PBX providers are just waiting to sell new systems to business customers. Some of these vendors are exceptional, others acceptable, and more than a handful are no better than just OK. Ferreting out the best is a whole lot easier ...

Top UCaaS Providers

03/27/2019 5:07 PM By cfridrich - Comment(s)
A top 20 list of 2019 UCaaS Providers to watch out for provided by Channel Partners and written by Edward Gately.

Hosted PBX Advantages

01/21/2019 12:14 PM By cfridrich - Comment(s)

There are a number of key advantages to using a Hosted PBX versus purchasing an on-premise office telephone system and using traditional telephone services. Whether you are seeking a hosted VoIP system, a Unified Communications (UC) solution, or a team collaboration app, today's cloud technologies o...

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