Mitel buying Avaya?

05/01/2019 9:28 AM By cfridrich - Comment(s)
Mitel is proposing a UCaaS team-up of epic proportions (see the original article on Channel Partners)


Mitel has offered up to about $2.4 billion to merge with Avaya Holdings, the Wall Street Journal reported. That would be $20 or $22 per Avaya share, according to people familiar with the matter. The ...

Hosted PBX Advantages

01/21/2019 12:14 PM By cfridrich - Comment(s)

There are a number of key advantages to using a Hosted PBX versus purchasing an on-premise office telephone system and using traditional telephone services. Whether you are seeking a hosted VoIP system, a Unified Communications (UC) solution, or a team collaboration app, today's cloud technologies o...

How Can UCaaS Improve Customer Service?

01/11/2019 10:20 AM By cfridrich - Comment(s)

Contacting your customer service department doesn't have to be an experience your customers dread.

With the right communications solution in place, it could even be delightful-for staff and customers. When you install the right unified communications (UC) platform, you can provide a high level of cus...