• Technology and Telecom
    Vendor Services

    Our Bread and Butter

Is your IT Team understaffed and overworked? Do you have them tasked to research services, solutions, and vendors for projects that are outside their wheelhouse? Could their time be put to better use? 


The primary role of Cloud 9 Advisers is to assist clients with the identification, research, evaluation, comparison, and ultimately procurement of commercial, business, and industrial technology solutions using our Vendor Selection and Vendor Management services. We provide peace-of-mind to both technical and non-technical decision-makers and their teams that are seeking service provider technology solutions. We enable organizations to better understand their current state of technology in order to focus on people, processes, and new technologies that will enhance operations, increase efficiency, and help reach business goals. Cloud 9 is first and foremost a technology partner, advisor, and agent to the client. Think of us as your doctor, whose job is to diagnose and prescribe. SImilarly, our job is not to sell , or sell you on, a solution; our job is to facilitate decisions. As a result, we create long-lasting and mutually beneficial relationships where our clients continually rely on our expertise for all current and future technology procurement projects.

Vendor Selection

Our Vendor Selection services begin by helping you identify your current and future technology state from both a functional and technical perspective. Together, we will help develop the technical requirements and design an initial solution outline, which can then be used as a blueprint to screen and select potential vendors from the Cloud 9 Supplier Portfolio based on your business needs. 


Once vendors have been researched and carefully vetted, your Cloud 9 Strategic Adviser will manage the invitations for vendor meetings and demonstration, help compare vendors on a common footing, ensure that functional concerns are addressed, and establish sufficient buy-in with key stakeholders. We will also assist you in solution and price comparison, final pricing and contract negotiations, ensure that mutually beneficial agreements are in place, and that potential liabilities and risks of working with each vendor are properly assessed.

Vendor Management

Once vendors are selected and a contract between your organization and the winning vendor(s) has been completed, our Vendor Management services provide a variety of continuous and complimentary vendor management support for all solutions acquired through our Vendor Selection services, which include:

  • Implementation project management, coordination, and assistance, when applicable

  • Ensuring invoice accuracy: 3, 6, and 12 month review

  • Testing vendor capabilities, turnaround times, and quality of work.

  • Evaluating vendor performance and output against pre-established selection criteria.

  • Enhanced Escalation Support

  • Provide feedback to vendors for continuous quality assurance.

  • Ongoing Account Management

  • Complete Vendor Lifecycle Management

Cloud 9 is committed to helping our clients get the most out of their technology solutions and services. With our pre-vetted Supplier Portfolio, strict vendor selection screening, and top-tier vendor management services, we will ensure that you get the best value possible from your suppliers while helping you establish relationships that will lead to substantial savings and long-term gains.

Furthermore:

  • When you work with Cloud 9 Advisers exclusively for Vendor Selection and Vendor Management services there is no charge.

  • We are not partnered with nor paid by any vendor directly. Our distributors pay our fees, which are the same, predetermined rates, regardless of the winning vendor/provider/solution from the Cloud 9 Supplier Portfolio. We ultimately get paid the same no matter which company you choose. 

  • We have no relationship or agreements with any single service provider directly. Our partnership is only with our trusted, vendor-neutral technology services distributors and our cherished clients.

  • We are completely impartial, unbiased, and vendor-neutral.

Make life easier

Click the button below to book an appointment with your Strategic Adviser to learn more about Cloud 9 and how we can transform the way you purchase technology forever.

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