- Implementation project management, coordination, and assistance, when applicable
- Ensuring invoice accuracy: 3, 6, and 12 month review
- Testing vendor capabilities, turnaround times, and quality of work.
- Evaluating vendor performance and output against pre-established selection criteria.
- Enhanced Escalation Support
- Provide feedback to vendors for continuous quality assurance.
- Ongoing Account Management
- Complete Vendor Lifecycle Management
Cloud 9 is committed to helping our clients get the most out of their technology solutions and services. With our pre-qualified and thoroughly vetted Supplier Portfolio, strict vendor screening, and top-tier vendor management services, we will ensure that you get the best value possible from your suppliers while helping you establish relationships that will lead to substantial savings and long-term gains.
- When you work with Cloud 9 Advisers exclusively for Vendor Selection and Vendor Management services there is no charge.
- We are not partnered with nor paid by any vendor directly. Our distributors pay our fees, which are the same, predetermined rates, regardless of the winning vendor, carrier, or service provider from the Cloud 9 Supplier Portfolio. We ultimately get paid the same no matter which company you choose.
- We have no relationship or agreements with any single service provider directly. Our partnership is only with our trusted, vendor-neutral technology services distributors and our cherished clients.
- We are completely impartial, unbiased, and vendor-neutral.