With technology becoming mission-critical, IT teams are struggling to keep up with the adoption and innovation of the latest security best practices, leaving their assets vulnerable to cybercriminals. Cloud 9 can help.

While a lot of our clients’ attention is focused on our unique Automated Cyber Risk Management solution, powered by CyberCompass, we also assist our forward-thinking clients to achieve Zero Trust Security through the adoption of our ‘Evolving Trust’ Framework.

by Aaron Kaffen, see the original article here, Bigleaf Networks

With 2019 over, it is now time to check the rear-view mirror, reflect on the evolving realities throughout the past year, and to look further up the road as new trends set the pace of a decade ahead for contact centers and customer service strategy.

Many businesses today are data dependent and are thinking about how to make sure their data, and the software that runs it, is guaranteed to be available. They are worried about how to make sure it’s there, when and where it needs to be. Every day of the year. Even when something goes wrong.

Cloud 9 Advisers Supplier Spotlight: Thrive Networks

Password security and Multi-Factor Authentication are two of the best lines of defense for users to protect themselves against bad actors. After a weak default password without Multi-Factor Authentication (MFA) allowed a hacker to gain acc...

By Amy Brown, see the full article here: Viasat Corporate Blog

Cloud 9 Advisers Supplier Spotlight: Viasat

We don't have a crystal ball, but we do have great predictions from industry leaders in the UC/CC space from our friends at Channel Partners

We've all fretted about the difficulty of calculating both the likelihood of an event and its potential damages. They have always been more like a best guess than an insurance actuarial table. How can anyone estimate the chances with any accuracy?

Gartner makes the claim that the shift to SASE will make obsolete existing networking and security models.

There’s a buzz in the industry about a new type of product that promises to change the way we secure and network our organizations. It is called the Secure Access Service Edge (SASE). It was fir...

RingCentral and Avaya entering into a strategic partnership. RingCentral to be Avaya's exclusive provider of UCaaS solutions!

Combining Wi-Fi signals and LoRaWAN signals could make the IoT world more useful than ever.

61,000 lights upgraded to LEDs and IoT-based remote controls in a $35 million upgrade of Cleveland's Smart, Safe CLE initiative.

It probably goes without saying, but China is a major risk for most US business and certainly anyone conduction any sort of business online. Read more and contact Cloud 9 to learn ways to protect your digital assets

From the great minds at CIO.com. Multi-Cloud Strategy: Pros, cons and tips. Flexibility and feature functionality are among CIOs’ reasons for embracing a multi-cloud strategy. Read more for expert Pros, Cons, and Tips

By Lucas Mearian of InsiderPRO. See the full story here. 

Total control and dominance of your network; moo-hoo ha-ah!

Slack kickstarted the "business chat" market five years ago. Today, other options might be better suited for some companies. Here’s a look at seven Slack rivals, from big players like Microsoft Teams and Google Hangouts to other lesser-knowns.