New commercial applications are now available that utilize artificial intelligence, machine vision, Internet of Things, and camera-based security technologies to detect and interdict active shooter incidents before they become deadly.

The key to customer satisfaction is human connection. Everyone calling your business wants (and deserves!) fast, responsive, and personalized human service. Contact Cloud 9 Advisers for help with live answer virtual receptionist and chat services from Ruby.

Contact Cloud 9 to learn how Vigilant helps avoid catastrophe by giving you full network visibility to see threats 98-days sooner than the industry average!

Contact Cloud 9 to learn how Vigilant helps avoid catastrophe by giving you full network visibility to see threats 98-days sooner than the industry average!

You may be able to get all the bandwidth you need from one provider, on one circuit, but that introduces a huge risk of network outages. Fiber is great, but it’s not invincible! Being single-threaded puts you just one backhoe mishap or transformer explosion away from extended, expensive downtime.

Today, most organizations are concluding that SD-WAN is the best way to add the controls necessary for the digital age. But, do you build your own SD-WAN or buy it as a managed service?

An ESG survey of 600 senior IT decision makers showing that 76% of respondents had already deployed multi-cloud environments, and as many as 67% were already using SaaS-delivered business applications. How do you keep it secure?

Enterprise WAN and security doesn’t have to devolve into an impossible game of Whac-a-Mole. SASE services can help. Strategically framed and tactically applied, they can restore a sense of order. Contact Cloud 9 to learn more about Open Systems.

Traditional firewall security simply can’t keep up with the challenges created by new network paradigms. As a result, when discussing netwrok security with enterprises today, there are three reoccurring themes: visibility, scalability, and convergence.

Allgress Business Risk Intelligence solutions converge disparate risk silos across global enterprise networks and automate governance, risk and compliance (GRC) management processes. Contact Cloud 9 to learn more

With technology becoming mission-critical, IT teams are struggling to keep up with the adoption and innovation of the latest security best practices, leaving their assets vulnerable to cybercriminals. Cloud 9 can help.

While a lot of our clients’ attention is focused on our unique Automated Cyber Risk Management solution, powered by CyberCompass, we also assist our forward-thinking clients to achieve Zero Trust Security through the adoption of our ‘Evolving Trust’ Framework.

by Aaron Kaffen, see the original article here, Bigleaf Networks

With 2019 over, it is now time to check the rear-view mirror, reflect on the evolving realities throughout the past year, and to look further up the road as new trends set the pace of a decade ahead for contact centers and customer service strategy.

Many businesses today are data dependent and are thinking about how to make sure their data, and the software that runs it, is guaranteed to be available. They are worried about how to make sure it’s there, when and where it needs to be. Every day of the year. Even when something goes wrong.

Cloud 9 Advisers Supplier Spotlight: Thrive Networks

Password security and Multi-Factor Authentication are two of the best lines of defense for users to protect themselves against bad actors. After a weak default password without Multi-Factor Authentication (MFA) allowed a hacker to gain acc...

By Amy Brown, see the full article here: Viasat Corporate Blog

Cloud 9 Advisers Supplier Spotlight: Viasat

We don't have a crystal ball, but we do have great predictions from industry leaders in the UC/CC space from our friends at Channel Partners