It might seem obvious, but the question of on-premise vs. cloud still comes up all the time. With a hosted PBX, introducing a whole new phone system to your company isn’t as scary as it sounds.

Many organizations have shifted their tools and systems for remote teams for the first time due to the COVID-19 pandemic. For employees and employers, this is a major adjustment. Now is the time to optimize the rushed solutions set in place. Cloud 9 is here to help.

To say things have dramatically changed over the past few weeks in the face of COVID-19 is a tremendous understatement. The promise of a remote workforce has been building steam for quite some time – but seemingly overnight, nearly everyone has been forced to accept remote work as their new normal.

Let’s face it, working from home is here to stay. And if you want your business to succeed, now is the ideal time to optimize your temporary remote practices that might be "good enough" now into something that you can scale and continue indefinitely as a team.

Business continuity is important during these weird times. Enabling work-from-home (WFH) technologies for staff will be important. There are many offering free tools and solutions with extended free trials. But it is still important to evaluate your options, even if only temporary.

FINALLY!, there is a way to use a third-party voice solution integrated with Microsoft Teams! RingCentral offers the largest ecosystem of integration apps in the communications and collaboration space to maximize productivity and efficiency.

By John Malone, president and CEO, Eastern Management Group

A top 20 list of 2019 UCaaS Providers to watch out for provided by Channel Partners and written by Edward Gately.

There are a number of key advantages to using a Hosted PBX versus purchasing an on-premise office telephone system and using traditional telephone services. Whether you are seeking a hosted VoIP system, a Unified Communications (UC) solution, or a team collaboration app, today's cloud technologies o...