Microsoft Teams+Calling

    05/29/2019 12:53 PM By Chuck F - Comment(s)

    There's a lot you need to know first.

    In the Microsoft ecosystem, things can get a bit confusing: Microsoft 365 Business vs. Microsoft Office 365, Security, Device Management; Essentials, Premium, ProPlus; E1, E3, E5; Lync, Skype for Business (SfB), Teams; Phone System, Audio Confe...

    How Can UCaaS Improve Customer Service?

    01/11/2019 10:20 AM By Chuck F - Comment(s)

    Contacting your customer service department doesn't have to be an experience your customers dread.

    With the right communications solution in place, it could even be delightful-for staff and customers. When you install the right unified communications (UC) platform, you can provide a high level of cus...

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