AI+CC=CX

10/27/2023 10:58 AM By Chuck F - Comment(s)
For better or worse, these 'features" are now expectations of your customers. TechTarget, experts share their insights on how AI can be used to improve CX and customer service in a variety of ways. Learn how Cloud 9 experts can help.

Healthcare AI

10/25/2023 10:00 AM By Chuck F - Comment(s)
AI and industry partnerships are advancing our health research and helping us create products focused on improving health for billions of people.

Supplier Spotlight: Verint

02/27/2020 9:35 PM By Chuck F - Comment(s)
In the evolving Experience Economy, 2020 is shaping up to become the year to apply predictive technologies to the customer journey. Organizations must continuously re-calculate the next-best action for each customer, at each moment.

Tags