Everything Connected

    08/05/2024 2:55 PM By Chuck F - Comment(s)
    AI & IoT makes everything "smart", or at least that's what they tell us. From smart homes to smart cites and smart grids to smart farms. Let's look how to make a "smart-business"

    Peas in a Pod

    07/30/2024 9:55 AM By Chuck F - Comment(s)
    AI wasn't just enabled by the cloud—it was born there. We detail the technical and economic imperatives that make AI cloud-native, exploring essential use cases from predictive scaling to intelligent FinOps, and why this convergence is the central component of a modern IT strategy.

    Security & AI

    07/22/2024 1:36 PM By Chuck F - Comment(s)
    We all know the bad guys are already using it... does that mean you should too? (spoiler alert: yes)

    AI+CX=$$$

    07/15/2024 1:36 PM By Chuck F - Comment(s)
    CX is likely the simplest way get started and reap the benefits of AI. Contact Center solutions have had AI in one form or another for some time now - Now, Generative AI brings a whole new perspective and world of possibilities.

    Proven Value

    07/08/2024 8:41 AM By Chuck F - Comment(s)
    Explore proven business value from AI and a few simple (but not necessarily easy) entry points to get started.

    Decoding AI

    07/01/2024 11:05 AM By Chuck F - Comment(s)
    It's out there, it is real, it's not going away, and when applied properly, AI can transform your business. Cloud 9 can help.

    Get help with AI

    06/19/2024 5:03 PM By Chuck F - Comment(s)
    Explore AI, practical applications, and steps to confidently identify the right AI technologies for your evolving needs.

    AI+CC=CX

    10/27/2023 10:58 AM By Chuck F - Comment(s)
    For better or worse, these 'features" are now expectations of your customers. TechTarget, experts share their insights on how AI can be used to improve CX and customer service in a variety of ways. Learn how Cloud 9 experts can help.

    Healthcare AI

    10/25/2023 10:00 AM By Chuck F - Comment(s)
    AI and industry partnerships are advancing our health research and helping us create products focused on improving health for billions of people.

    Supplier Spotlight: Verint

    02/27/2020 9:35 PM By Chuck F - Comment(s)
    In the evolving Experience Economy, 2020 is shaping up to become the year to apply predictive technologies to the customer journey. Organizations must continuously re-calculate the next-best action for each customer, at each moment.

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