Everything Connected

08/05/2024 2:55 PM By Chuck F - Comment(s)
AI & IoT makes everything "smart", or at least that's what they tell us. From smart homes to smart cites and smart grids to smart farms. Let's look how to make a "smart-business"

Peas in a Pod

07/30/2024 9:55 AM By Chuck F - Comment(s)
Much of the predicted $1 trillion in cloud spend by 2027 will be because of growing demand in AI.

Security & AI

07/22/2024 1:36 PM By Chuck F - Comment(s)
We all know the bad guys are already using it... does that mean you should too? (spoiler alert: yes)

AI+CX=$$$

07/15/2024 1:36 PM By Chuck F - Comment(s)
CX is likely the simplest way get started and reap the benefits of AI. Contact Center solutions have had AI in one form or another for some time now - Now, Generative AI brings a whole new perspective and world of possibilities.

Proven Value

07/08/2024 8:41 AM By Chuck F - Comment(s)
Explore proven business value from AI and a few simple (but not necessarily easy) entry points to get started.

Decoding AI

07/01/2024 11:05 AM By Chuck F - Comment(s)
It's out there, it is real, it's not going away, and when applied properly, AI can transform your business. Cloud 9 can help.

Get help with AI

06/19/2024 5:03 PM By Chuck F - Comment(s)
Explore AI, practical applications, and steps to confidently identify the right AI technologies for your evolving needs.

AI+CC=CX

10/27/2023 10:58 AM By Chuck F - Comment(s)
For better or worse, these 'features" are now expectations of your customers. TechTarget, experts share their insights on how AI can be used to improve CX and customer service in a variety of ways. Learn how Cloud 9 experts can help.

Healthcare AI

10/25/2023 10:00 AM By Chuck F - Comment(s)
AI and industry partnerships are advancing our health research and helping us create products focused on improving health for billions of people.

Supplier Spotlight: Verint

02/27/2020 9:35 PM By Chuck F - Comment(s)
In the evolving Experience Economy, 2020 is shaping up to become the year to apply predictive technologies to the customer journey. Organizations must continuously re-calculate the next-best action for each customer, at each moment.

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