Technology Sourcing Experts

CrowdStrike and Microsoft

08/09/2024 2:22 PM By Chuck F - Comment(s)

The time is nigh! Work with Cloud 9 to help you understand the implications of the Microsoft/CrowdStrike outage, and the importance of prioritizing your resiliency plans.

Everything Connected

08/05/2024 2:55 PM By Chuck F - Comment(s)

AI & IoT makes everything "smart", or at least that's what they tell us. From smart homes to smart cites and smart grids to smart farms. Let's look how to make a "smart-business"

Peas in a Pod

07/30/2024 9:55 AM By Chuck F - Comment(s)

Much of the predicted $1 trillion in cloud spend by 2027 will be because of growing demand in AI.

Security & AI

07/22/2024 1:36 PM By Chuck F - Comment(s)

We all know the bad guys are already using it... does that mean you should too? (spoiler alert: yes)

Microsoft Down!

07/19/2024 9:31 AM By Chuck F - Comment(s)

Microsoft and CrowdStrike work diligently to fully resolve the fallout from a major global outage.

10G and 100G!

07/16/2024 10:32 AM By Chuck F - Comment(s)

hyper speeds. hyper connectivity. get 10G to 100G connection between your data centers

AI+CX=$$$

07/15/2024 1:36 PM By Chuck F - Comment(s)

CX is likely the simplest way get started and reap the benefits of AI. Contact Center solutions have had AI in one form or another for some time now - Now, Generative AI brings a whole new perspective and world of possibilities.

Working with Consultants

07/11/2024 9:25 AM By Chuck F - Comment(s)

A consultant is your partner, not an adversary. They can be the best good luck charm for your contact center and business.

Proven Value

07/08/2024 8:41 AM By Chuck F - Comment(s)

Explore proven business value from AI and a few simple (but not necessarily easy) entry points to get started.

Decoding AI

07/01/2024 11:05 AM By Chuck F - Comment(s)

It's out there, it is real, it's not going away, and when applied properly, AI can transform your business. Cloud 9 can help.

Ethical AI

07/01/2024 7:42 AM By Chuck F - Comment(s)

Clients need guidance on how to use AI responsibly, yet many organizations are uncertain about where to begin. Cloud 9 can help.

Get help with AI

06/19/2024 5:03 PM By Chuck F - Comment(s)

Explore AI, practical applications, and steps to confidently identify the right AI technologies for your evolving needs.

Google: an alternative

06/17/2024 4:13 PM By Chuck F - Comment(s)

Microsoft faces scrutiny after scathing report from DHS. Google says they have the answer.

Key security Concepts, 1

05/13/2024 5:42 AM By Chuck F - Comment(s)

A cybersecurity framework is a set of practices, policies, and procedures that help an organization to create an effective security program. Key concepts for Cybersecurity is starting with a framework. There are plenty of pre-built frameworks available to guide you based on your industry,...