A cybersecurity framework is a set of practices, policies, and procedures that help an organization to create an effective security program. Key concepts for Cybersecurity is starting with a framework. There are plenty of pre-built frameworks available to guide you based on your industry,...
The acquisition of VMware by Broadcom has left many scratching their heads and customers very concerned for many reasons. Not to worry Cloud 9 has you covered. Our experts and Supplier Portfolio are ready to help.
VMware new core offerings represent a shift towards streamlined, subscription-only solutions, attempting to enhance customer value and innovation delivery
Patented AI technology provides the strongest end-to-end identity verification authentication and continuous risk management for human and machine identities
Fast-paced advancements in generative AI will change the core operations of every healthcare organization. AI-driven technology is not just a side project anymore.
There's rarely a clear cut, straightforward, one-size-fits-all answer. Business with high-performance computing workloads are ideal for bare metal architectures
How do you make sure they get it? Any Security Awareness Training (SAT) program worth it's salt should have phishing simulation built it. This article breaks down the benefits, from measuring your employees' security awareness to creating a robust culture of security within your organization
In a world where employees are increasingly working from anywhere and on any device, it's more important than ever to have a solution in place that can manage and protect all endpoints at all times.
A well orchestrated Security Awareness Training (SAT) program for every single person in your company is perhaps the single most important cybersecurity tool, feature, element, solution, or service one could implement.
Microsoft Cloud pushes Q4 earnings to new heights. Microsoft chairman and CEO Satya Nadella highlighted Microsoft's investment in AI, stating, "With copilots, we are making the age of AI real for people and businesses everywhere. We are rapidly infusing AI across every layer of the tech stack ...
For better or worse, these 'features" are now expectations of your customers. TechTarget, experts share their insights on how AI can be used to improve CX and customer service in a variety of ways. Learn how Cloud 9 experts can help.
There is an important and distinct difference between response and remediation. As with many things these days there are plenty of opinions. And like other things along that train of thought, they all stink. Except this one, of course!
Today, “a bad social media review is mightier than the sword.” The contact center is on the front lines of whether your company’s brand is nurtured or damaged by a customer experience (CX).
