Wake me up when it's all over!

The acquisition of VMware by Broadcom has left many scratching their heads and customers very concerned for many reasons. Not to worry Cloud 9 has you covered. Our experts and Supplier Portfolio are ready to help.

VMware new core offerings represent a shift towards streamlined, subscription-only solutions, attempting to enhance customer value and innovation delivery

Patented AI technology provides the strongest end-to-end identity verification authentication and continuous risk management for human and machine identities

Get the guide. Get a plan. Changes to VMware will be impactful to many.

Change can be scary. VMware changes don't have to be a nightmare. Our team of experts is ready.

Fast-paced advancements in generative AI will change the core operations of every healthcare organization. AI-driven technology is not just a side project anymore.

There's rarely a clear cut, straightforward, one-size-fits-all answer. Business with high-performance computing workloads are ideal for bare metal architectures

How do you make sure they get it? Any Security Awareness Training (SAT) program worth it's salt should have phishing simulation built it. This article breaks down the benefits, from measuring your employees' security awareness to creating a robust culture of security within your organization

In a world where employees are increasingly working from anywhere and on any device, it's more important than ever to have a solution in place that can manage and protect all endpoints at all times.

Customer experience (CX) and customer service (CS) are often used interchangeably, but there is a key difference between the two.

A well orchestrated Security Awareness Training (SAT) program for every single person in your company is perhaps the single most important cybersecurity tool, feature, element, solution, or service one could implement.

For better or worse, these 'features" are now expectations of your customers. TechTarget, experts share their insights on how AI can be used to improve CX and customer service in a variety of ways. Learn how Cloud 9 experts can help.

There is an important and distinct difference between response and remediation. As with many things these days there are plenty of opinions. And like other things along that train of thought, they all stink. Except this one, of course!

AI and industry partnerships are advancing our health research and helping us create products focused on improving health for billions of people.

Today, “a bad social media review is mightier than the sword.” The contact center is on the front lines of whether your company’s brand is nurtured or damaged by a customer experience (CX).

Back in the old days the name of the cybersecurity game was prevention - if you had a strong perimeter, then you're good! That thought process has shifted rather dramatically, because we know they'll get it regardless.

"As companies buy products and services around the world, procurement becomes steadily more complex." The procurement process is changing, and companies and industries need to be prepared. In a new article on Forbes, Peter Bendor-Samuel outlines the key trends that are shaping the future o...